Each one of a kind pendant is designed and created with detailed attention to quality and durability using only the finest materials. Our exclusively designed Tail Spin® Heart pendant is .925 sterling silver with your horses hair inside, and is the diameter of a quarter. The accompanying sterling silver chain is 18 inches long. If you prefer a 14, 16, 20, 22, 24 inch chain, please let us know in the "Special Instructions For Tail Spin" box on the "Cart" page.
Q: What is the turnaround time? A: We are quick! As soon as we receive your horsehair, we will begin working on your one of a kind necklace! Our turnaround time is one week or less from the day we receive your horsehair. We will send you an email confirmation when your horsehair arrives.
Q: How do I collect my horsehair? A: We need half a pencil width of tail hair. The final amount should at least be 8 inches long. Put your hair in a Ziploc bag. Label the Ziploc bag with your name, phone number and order number. We will match the contact information on your order with the return address on your package.
Q: Can I have my pendant made from more than one horse? A: Yes we can mix the hair of multiple horses into your pendant.
Q: Can my pendant be engraved? A: We do not offer engraving on our pendants.
Q: Where do I ship my horsehair? A:2230 Fairview Rd. Unit 10129 Costa Mesa CA 92627
Q: What shipping company do you use for shipping? A: We use USPS. You will receive an email when your keepsake is completed and shipped. It will be tracked and insured.
Q: How do I care for my Heart Pendant? A: Tail Spin keepsakes are made with detailed attention to quality and durability using only the finest materials. We wear ours every day! We suggest that you do not swim or shower with them on. We stand behind our product 100%. Tail Spin Keepsakes are hand-crafted with our exclusively designed .925 Sterling silver. Care for it as you would all of your fine sterling jewelry and your keepsake will last a lifetime!